PRIVACY POLICY
Last Updated: July 27, 2026
1. Introduction
Pinnacle Automation Group (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
A. Personal Information
We collect personal information that you voluntarily provide through:
Contact forms
Quote requests
Email communication
Service inquiries
This may include:
Name
Email address
Phone number
Address
Business details (for commercial clients)
B. Technical & Usage Data
Automatically collected through:
Google Analytics 4
Cookies
Standard web technologies
This may include:
IP address
Browser type
Device information
Pages visited
Time spent on site
Referring URLs
C. Service Information
If you become a client, we may collect:
Project details
System specifications
Installation notes
Maintenance records
3. How We Use Your Information
We use collected information to:
Provide and improve our services
Respond to inquiries and support requests
Deliver quotes and proposals
Analyze website performance
Enhance user experience
Maintain security and prevent fraud
Comply with legal obligations
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic
Personalize content
Measure marketing effectiveness
You may disable cookies through your browser settings, but some features may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share data with:
Service providers assisting with analytics, hosting, or communication
Contractors performing installation or support
Legal authorities when required
All third parties are required to protect your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have rights to:
Access your data
Request corrections
Request deletion
Opt out of marketing communications
To exercise these rights, contact us at: buddy@pinnacleautomationgroup.com
8. Third‑Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our website and services are not intended for individuals under 13.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
Pinnacle Automation Group Manheim, PA buddy@pinnacleautomationgroup.com